Move email

Description

The Move Email activity allows you to automatically move email messages from one folder to another within a connected email system .

This activity is commonly used for email classification, archiving, or automation purposes in workflows that handle communications, support tickets, approvals, or notifications.

Use this activity to:

• Automatically archive processed emails to designated folders
• Organize incoming messages based on custom criteria
• Clean up an inbox or triage emails into workflow-specific folders

Use case:
After processing support request emails, this activity can be used to move those emails from the Inbox to the Resolved Tickets folder using message identifiers from the previous activity.

Input

Input Type	Status
Data	Required

Output

Output Type	Format	Description
Data	JSON	Confirmation of moved emails and results

Field Name	Description
Connection	Email server connection details (e.g., IMAP). Includes host, port, and credentials.
Message Identifier Column	Column containing the email’s unique ID (e.g., message UID or ID) used to locate it on the server.
Configuration Map	A rule-based mapping table using three columns: • Status – Name of the input column to check (e.g., “Status”) • Value – Value to match • Folder – Destination folder if the condition is matched

Sample Input

Not applicable

Sample Configuration

Field	Value
connection.id	imap-office365
messageIdentifierColumn	email_uid
configuration	Status → Folder Mapping->Map

Example folder mapping:

Column	Value	Folder
Status	Approved	Archived
Status	Escalated	Priority Inbox
Status	Pending	Review Queue

Sample Output

Email UID	Status	Target Folder	Result
8722	Processed	Archived	Moved
8723	Completed	Resolved Tickets	Moved
8724	Escalated	Priority Inbox	Moved

Emails are moved based on the status-to-folder mapping logic defined in the configuration.