Jira issue comments

Description

The Jira Issue Comments activity allows you to interact with comments associated with issues in a Jira Cloud project. You can retrieve, create, update, or delete comments on a specific issue by providing the issue key and necessary parameters.

This activity is useful in DevOps pipelines or project management workflows where tracking discussions, developer notes, or status updates via comments is essential. You can automate documentation, QA sign-off, stakeholder notes, or even audit trail generation directly from Jira issues.

Supported operations:

• Get – Retrieve a specific comment from a Jira issue using its ID.
• Get All – Retrieve all comments associated with a Jira issue.
• Create – Add a new comment to a specified Jira issue.
• Update – Modify an existing comment using its comment ID.
• Delete – Remove a comment from a Jira issue.

Use Case Example: When a build fails in CI/CD, you can create an automated comment in the relevant Jira issue explaining the error using the “Create” operation. Later, a “Get All” operation can be used to fetch all developer discussions for compliance or review.

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Input

• Data – Required only for Create or Update operations if additional data is needed (such as author metadata, context, etc.)

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Output

Output Type	Format	Description
Data	JSON	Retrieved or modified comment records from the Jira issue

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Configuration Fields

Field Name	Description	Required
Connection	Jira OAuth connection for accessing the API.	Yes
Site Name	Jira site URL (e.g., your-domain.atlassian.net).	Yes
Cloud ID	Unique cloud instance identifier from Jira (used for API scoping).	Yes
Operation	Action to perform: Get, Get All, Create, Update, Delete.	Yes
Issue Key	Key of the Jira issue (e.g., PROJ-123) to interact with.	Yes
Comment ID	ID of the comment. Required for Get, Update, or Delete operations.	Optional
Comments	The comment text to be created or updated. Required for Create and Update operations.	Optional

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Sample Input

Field	Value
Issue Key	DEV-456
Comment	Please validate the fix for the login bug.
Operation	Create

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Sample Configuration

Field	Value
Connection	Jira OAuth Connection
Site Name	myteam.atlassian.net
Cloud ID	1234abcd5678efgh
Operation	Create
Issue Key	DEV-456
Comments	Please validate the fix.

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Sample Output

Field	Description
id	ID of the comment created or fetched
author	Name and ID of the user who created the comment
body	The full comment content
created	Timestamp of comment creation
updated	Timestamp of last update
jsdPublic	Whether the comment is public (for JSD)
self	API URL to retrieve this comment

[
  {
    "id": "10001",
    "body": "Please validate the fix.",
    "author": {
      "displayName": "Jane Developer",
      "accountId": "abc123"
    },
    "created": "2024-05-03T10:25:00.000Z",
    "updated": "2024-05-03T10:25:00.000Z",
    "jsdPublic": false,
    "self": "https://myteam.atlassian.net/rest/api/3/issue/DEV-456/comment/10001"
  }
]